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Today's Issues
Tuesday Jan 7, 2025
[Resolved] Unable to access webmail
12:24 PM EST
01/08/25
We are pleased to inform you that the webmail issue have been resolved.
10:55 AM EST
01/08/25
Update: Webmail access has been restored as of yesterday afternoon. We apologize for any inconvenience this disruption may have caused, and we'll be monitoring things closely throughout the day to ensure ongoing availability.
12:44 PM EST
01/07/25
While webmail access is affected, mail delivery is not. Customers can access their email via a mail client such as Outlook. Please access help.emailsrvr.com for assistance in setting up your mail client for email access.
09:45 AM EST
01/07/25
Update: POP/IMAP is unaffected and can be used as an alternative while webmail access is unavailable.
Here's the link to setup - https://emailhelp.rackspace.com/
Cloud Office email client configuration utility. Simply log in to access email server settings specific to your mailbox!
Here's the link to setup - https://emailhelp.rackspace.com/
Cloud Office email client configuration utility. Simply log in to access email server settings specific to your mailbox!
09:36 AM EST
01/07/25
We are currently facing issues with webmail login, and our engineers are actively working to resolve the issue. Please note that email delivery remains unaffected.