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System Status

Our System Status is a real-time view of the performance and uptime of our email apps and services. If you're a customer, please bookmark this page and check back if you experience an email disruption.

Wednesday Oct 28, 2026

Products
Status
Time
Rackspace Email
System is operating normally
10:40 AM EDT
Administrator Tools
System is operating normally
10:40 AM EDT
Apps
System is operating normally
10:40 AM EDT
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Rackspace Email
Administrator Tools
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Maintenance Policy

Alerts & Maintenance

PHP Vulnerabilities

Email hosting Engineering team is aware of the recently identified critical PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619). Engineers are actively monitoring vendor advisories and coordinating the availability of security patches. While vendors have started releasing updates, some packages are still being synchronized with our repositories.

Engineers have identified an API Wiki site that may be susceptible to these CVEs http://api-wiki.apps.rackspace.com/api-wiki/. Pre-emptively and as a precaution to protect customers and systems, this site will be taken offline until further notice. This action should not disrupt Admin Email Hosting functionality and services. The action will only impact access to the API Wiki documentation.

Customers who continue to require access to the API Wiki content are advised to engage the Support team. The documentation remains available and can be delivered through alternative means.

We will continue monitoring developments and provide further updates as appropriate.