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System Status

Our System Status is a real-time view of the performance and uptime of our email apps and services. If you're a customer, please bookmark this page and check back if you experience an email disruption.

Friday Feb 23, 2018

Products
Status
Time
MS Exchange 2007
System is operating normally
6:50 AM EST
MS Exchange 2010
System is operating normally
6:50 AM EST
MS Exchange 2013
System is operating normally
6:50 AM EST
MS Exchange 2016
System is operating normally
6:50 AM EST
Rackspace Email
System is operating normally
6:50 AM EST
Administrator Tools
System is operating normally
6:50 AM EST
Apps
System is operating normally
6:50 AM EST

History (4 weeks)

Products
01/27
01/28
01/29
01/30
01/31
02/01
02/02
02/03
02/04
02/05
02/06
02/07
02/08
02/09
02/10
02/11
02/12
02/13
02/14
02/15
02/16
02/17
02/18
02/19
02/20
02/21
02/22
Today
MS Exchange 2007
MS Exchange 2010
MS Exchange 2013
MS Exchange 2016
Rackspace Email
Administrator Tools
Apps

Alerts & Maintenance

Alert - Be Aware of Phishing Emails

Please be aware of any suspicious emails that may be disguised as if they are from internal employees or from your email service provider. If you notice emails that contain suspicious links or attachments, remind your users to avoid clicking on any links. Note that these emails are NOT legitimate emails sent by our email hosting service.

A few additional reminders include:
- Never share personal information
- Visit websites directly from browsers and bookmarks - not email
- Double-check attachments before you click or download them
- Watch for misspellings and strange greetings (Hello Madam!)
- Be suspicious of emails that evoke a sense of urgency and ask for your immediate action
- When it comes to wire transfers, be extra vigilant
- When in doubt - DO NOTHING!

If you have any quesitons or concerns, contact support. Please note, there may an extended wait at this time.

Maintenance - Hosted Email

As part of our efforts to continually improve the stability and performance of the Hosted Email Service, we will be enhancing the Mailbox Storage Platform. The updates will be applied in phases starting January 5th, 2018 through April 1st, 2018. During the move process users may experience a one-time momentary loss of connectivity to their mailbox. Most mail clients, including Webmail, will re-establish connectivity after a short retry interval. Please contact your dedicated support team if your users are experiencing repeated or prolonged connectivity issues lasting over 5 minutes.