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System Status

Our System Status is a real-time view of the performance and uptime of our email apps and services. If you're a customer, please bookmark this page and check back if you experience an email disruption.

Wednesday Mar 29, 2023

Products
Status
Time
Hosted Exchange
System disruption [details]
10:59 PM EST
MAPI/RPC
System disruption
10:59 PM EST
POP
System disruption
10:59 PM EST
IMAP
System disruption
10:59 PM EST
SMTP
System disruption
10:59 PM EST
Outlook Web Access
System disruption
10:59 PM EST
ActiveSync
System disruption
10:59 PM EST
Other
System is operating normally
3:15 AM EDT
Skype for Business
System is operating normally
3:15 AM EDT
Rackspace Email
System is operating normally
3:15 AM EDT
Administrator Tools
System is operating normally
3:15 AM EDT
Apps
System is operating normally
3:15 AM EDT

History (4 weeks)

Products
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03/20
03/21
03/22
03/23
03/24
03/25
03/26
03/27
03/28
Today
Rackspace Email
Administrator Tools
Apps

Alerts & Maintenance

Hosted Exchange Email Data Recovery

The process of recovering Personal Storage Table (PST) files for our Hosted Exchange email customers is now complete. These files are now available to our customers for download. Customers who have not done so already, should download their PST files by Monday, April 10, 2023 by following Step 2 on the customer portal: https://www.rackspace.com/hosted-exchange-incident-data-recovery-resources/

Support resources are available on our landing page at https://www.rackspace.com/hosted-exchange-incident/


Should any customer encounter trouble downloading their PST files, they are encouraged to contact our support channels by either joining us in chat or by calling +1 (855) 348-9064 (INTL: +44 (0) 203 917 4743)

Customers who have already downloaded their PST files or had them backed up locally, archived, or otherwise do not need the historical data, no further action is required.

Thank you for choosing us. We are committed to continuing to earn your business. Please do not hesitate to contact us should you need assistance.