Our award-winning Fanatical Support® team is always available! Call or chat with your dedicated support team at anytime by logging into your control panel.
System Status
Our System Status is a real-time view of the performance and uptime of our email apps and services. If you're a customer, please bookmark this page and check back if you experience an email disruption.
Monday Oct 7, 2024
Alerts & Maintenance
Hosted Email Maintenance
Rackspace Hosted Email will be performing maintenance from Wednesday, October 9, 2024 to Sunday, November 3, 2024 that could impact Webmail search functionality for customers utilizing the Webmail feature. On Wednesday, October 9, 2024 the first maintenance will begin at 08:00 PM CST and take 3 hours. From October 10th through November 3rd, 2024 the maintenance will begin daily at 06:30 AM CST and is planned to take 6 hours each day. During the maintenance windows search performance may be degraded or unavailable for some Webmail users.
Mobile Sync
We are working to fix an issue preventing Mobile Sync users from sending emails on their mobile devices. As a temporary solution, you can set up your mailbox using IMAP.