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Today's Issues
Wednesday Jun 30, 2021
[Resolved] Webmail Errors
10:50 PM EDT
07/01/21
Resolved - The incident is now closed. Webmail is operating as normal.
04:49 PM EDT
07/01/21
Monitoring - A solution has been put in place and the rate of users receiving errors in Webmail is diminishing. A small subset of users may still experience an error and are encouraged to retry their action.
We will provide another update at 19:00 CDT.
Mail delivery is not impacted.
We will provide another update at 19:00 CDT.
Mail delivery is not impacted.
01:45 PM EDT
07/01/21
Update - Affected users utilizing Webmail may experience intermittent error prompts. Impacted users are encouraged to clear their browser cache or try utilizing a private browsing window. Engineers are engaged and working toward a resolution.
We will provide another update at 16:00 CDT.
Mail delivery is not impacted.
We will provide another update at 16:00 CDT.
Mail delivery is not impacted.
07:54 AM EDT
07/01/21
We are actively working towards a resolution. More updates will be posted as they become available.
03:52 AM EDT
07/01/21
Engineers are continuing to work towards a full resolution of this issue. Another update will be provided at 06.00AM CDT on Thursday, July 1st.
07:36 PM EDT
06/30/21
Engineers are continuing to work towards a full resolution of this issue.
04:31 PM EDT
06/30/21
We are actively working towards a full resolution, a small sub-set of users may continue to encounter intermittent error prompts at this time. More updates will be provided as they become available.
[Resolved] Resolved Issue
01:28 PM EDT
06/30/21
Resolved - The Incident is now closed and the hosted email system is operating as normal.
07:35 AM EDT
06/30/21
We continue to work towards a full resolution, a small sub-set of users may continue to encounter intermittent error prompts at this time. More updates will be provided as they become available.
03:58 AM EDT
06/30/21
We are actively working towards a full resolution, a small sub-set of users may continue to encounter intermittent error prompts at this time. More updates will be provided as they become available.
02:30 AM EDT
06/30/21
We are investigating reports of connectivity issues to our Hosted Email environment, specifically the Webmail platform. Users may experience an error prompt upon logging in, navigating or sending messages. We will provide further updates as the become available.
02:15 AM EDT
06/30/21
We are investigating an issue that is affecting our Hosted Email environment, specifically the Webmail platform. More details will be posted as they become available.