Our award-winning Fanatical Support® team is always available! Call or chat with your dedicated support team at anytime by logging into your control panel.

< Back to Dashboard

Today's Issues

Monday Jan 4, 2021

[Resolved] Webmail Settings
06:08 PM EST
Resolved - The Incident is now closed and the hosted email system is operating as normal.
04:56 PM EST
Monitoring - We are in the final stages of remediation for this incident. A solution has been put in place and we have reports of some users being able to update their webmail settings without errors.

Additional updates will be posted as they are available
03:26 PM EST
Identified - We are actively working towards a resolution. A workaround has been identified for users who are receiving errors when trying to update any settings in webmail. If your user is still experiencing errors please have the user log out of their mailbox from webmail and log back in and check if those changes have been saved.

More updates will be posted as they become available
01:13 PM EST
Update- Affected users may experience general slowness or errors within certain sections of their Webmail Settings.

An example of these error messages is: "An error occurred while saving your auto-reply settings"
01:10 PM EST
We are investigating an issue that is affecting out Hosted Email Environment. More details will be posted as they become available.