We are currently aware of an issue affecting the Webmail interface, where users may be unable to log in.
Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible.
Email delivery is not affected. Emails continue to be sent and received normally.
Users who access their mailbox through IMAP or POP email clients (such as Thunderbird, Apple Mail, or mobile email applications) should still be able to access their email.
Our award-winning Fanatical Support® team is always available! Call or chat with your dedicated support team at anytime by logging into your control panel.
< Back to Dashboard
Rackspace Email Issues
Monday Oct 12, 2026
Users unable to access Webmail
03:27 AM EDT
10/12/26