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Rackspace Email Issues

Thursday Jan 19, 2023

[Resolved] Email Connectivity Incident
10:53 AM EST
01/20/23
The scheduled Hosted Email maintenance is now complete and normal service has been resumed.

In the event that a Hosted Email user still experiences any issues accessing their mailbox we encourage Administrators to contact their Support Team for assistance.
02:16 AM EST
01/20/23
The scheduled Hosted Email maintenance is now complete and normal service has been resumed.

In the event that a Hosted Email user still experiences any issues accessing their mailbox we encourage Administrators to contact their Support Team for assistance.
11:52 PM EST
01/19/23
The network connectivity issues have been resolved. The non-impactful stage of the planned maintenance continues. Mailboxes should now be accessible, however some may experience performance degradation while we continue to validate all services.
10:42 PM EST
01/19/23
We encountered an issue with our scheduled network maintenance and some users may still be unable to connect to their email. Mail flow is not impacted. Engineers are working to restore service.
10:38 PM EST
01/19/23
We encountered an issue with our scheduled network maintenance and some users may still be unable to connect to their email. Engineers are
working to restore service. Mail flow is not impacted.