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Rackspace Email Issues
Wednesday May 29, 2019
[Resolved] Webmail Connectivity
01:17 PM EDT
05/29/19
Resolved - The incident is now closed and Webmail connectivity is operating as normal.
01:05 PM EDT
05/29/19
Monitoring - We are in the final stages of remediation for this incident. A solution has been put in place and users are beginning to successfully connect to webmail. Additional updates will be posted as they are available.
11:34 AM EDT
05/29/19
Identified - We are actively working towards a resolution. More updates will be posted as they become available.
11:06 AM EDT
05/29/19
Update - Affected users whom utilize Webmail for Hosted Email will experience issues logging in, accessing areas inside of webmail, as well as issues downloading attachments.
We recommend users access their email via a mail client such as Outlook as a workaround.
Email delivery is not being impacted at this time.
We recommend users access their email via a mail client such as Outlook as a workaround.
Email delivery is not being impacted at this time.
10:58 AM EDT
05/29/19
We are investigating an issue that is affecting our Hosted Email environment. More details will be posted as they become available.