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Rackspace Email Issues

Tuesday Oct 30, 2018

[Resolved] Hosted Webmail Attachment Download Issue
01:01 PM EDT
Resolved - The incident is now closed. Users can download attachments via webmail without issue.

Mail delivery was not impacted during this time.
12:47 PM EDT
Monitoring - A solution has been put into place and attachment downloads are functioning normally.
12:30 PM EDT
We have identified an issue resulting in delays and failures when downloading attachments via Webmail. Affected users are encouraged to utilize email clients as a workaround for attachment downloads while Engineers work towards a resolution.

Mail delivery is not impacted.