Rackspace Email Issues

This issue has been resolved. All connectivity should be restored to normal at this time.

Our engineers are investigating the connectivity issues impacting the Hosted Email environment in the DFW1 data center.

Thank you for your patience as engineers work to resolve this issue.

Our engineers are actively working on the resolution to this issue. The previously mentioned configuration changes have resulted in positive reports. Some users may still be experiencing residual connectivity issues at this time. Affected users may need to restart their clients in order to restore connectivity.

We will continue to monitor the situation and provide updates as they become available.

Our engineers are continuing to investigate this issue. They have made a configuration change to restore client functionality via POP/IMAP/SMTP. Users may need to restart their clients in order to restore connectivity.

At this time, users may still be unable to connect to Webmail or the Control Panel. We will continue to update you with more information once it is available.

We have engaged our engineers to investigate the connectivity issues in our environment. At this time, users may be unable to connect to control panel and email accounts. We will update you with more information once it available.

We have received isolated reports from some users who are experiencing connectivity issues to our Hosted Email environment. We are currently investigating the situation and will have it resolved as soon as possible.

Additional updates will be posted as they become available. Thank you for your patience.