System Status

Our System Status is a real-time view of the performance and uptime of our email apps and services. If you're a customer, please bookmark this page and check back if you experience an email disruption.

Thursday Jan 29, 2015

Products
Status
Time
MS Exchange 2007
System is operating normally
5:15 AM EST
MS Exchange 2010
System is operating normally
5:15 AM EST
MS Exchange 2013
System is operating normally
5:15 AM EST
Rackspace Email
System is operating normally
5:15 AM EST
Administrator Tools
System is operating normally
5:15 AM EST
Apps
System is operating normally
5:15 AM EST

History (4 weeks)

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Today
MS Exchange 2007
MS Exchange 2010
MS Exchange 2013
Rackspace Email
Administrator Tools
Apps

Alerts & Maintenance

SOAP API change

On Tuesday, January 27th at 3pm EST, we will be releasing a change to our SOAP API that may cause authentication failures for some customers' integration.

The change will affect a very limited subset of customers: those who use the Webmail SOAP API and authenticate with a "Standard" or "Limited" Admin account.

Customer's may prevent authentication failures by upgrading Admin accounts used to interact with the Webmail SOAP API to "Super" Admins.

Emergency Maintenance - Exchange 2007

As part of our efforts to continually improve our product offerings, we will be performing an emergency maintenance on our Hosted Exchange 2007 email platform.

The maintenance will occur in two phases. Below are the windows in which the maintenance will occur:

Phase 1
Planned Start Time: January 28th, 2015 at 10:00PM US-CST
Planned End Time: January 29th, 2015 at 6:00AM US-CST

Phase 2
Planned Start Time: January 29th, 2015 at 10:00PM US-CST
Planned End Time: January 30th, 2015 at 6:00AM US-CST

During the maintenance window, users will experience interruptions of connectivity to their Hosted Exchange 2007 mailboxes via POP/IMAP/SMTP/RPC over HTTPS and Outlook Web Access protocols.