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System Status

Our System Status is a real-time view of the performance and uptime of our email apps and services. If you're a customer, please bookmark this page and check back if you experience an email disruption.

Monday Feb 8, 2016

Products
Status
Time
MS Exchange 2007
System is operating normally
1:30 PM EST
MS Exchange 2010
System is operating normally
1:30 PM EST
MS Exchange 2013
System is operating normally
1:30 PM EST
MS Exchange 2016
System is operating normally
1:30 PM EST
Rackspace Email
System is operating normally
1:30 PM EST
Administrator Tools
System is operating normally
1:30 PM EST
Apps
System is operating normally
1:30 PM EST

History (4 weeks)

Products
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01/28
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01/30
01/31
02/01
02/02
02/03
02/04
02/05
02/06
02/07
Today
MS Exchange 2007
MS Exchange 2010
MS Exchange 2013
MS Exchange 2016
Rackspace Email
Administrator Tools
Apps

Alerts & Maintenance

MX Routing

Over the coming weeks we will be making changes to route all email sent through this system according to the MX record in the public DNS system. By delivering according to MX records for all domains, including domains hosted on the platform, customers have more control over how their mail is routed for delivery. For most customers, this change will be transparent and will have no impact on their email.

This does mean that we will require all customers receiving email on the hosted platform to have properly configured MX records. Once these changes are complete, we will no longer be able to deliver email internally for domains which do not have properly configured MX records.

Please contact your support team if you need help with configuring and verifying your MX records.

Microsoft Outlook 2016 - Public Folders

We are aware of a bug in Outlook 2016 (for Windows) that affects public folder connectivity for Exchange 2010 users. Our partners at Microsoft have confirmed that a future patch release will be provided to address this bug. There is no timeline available for this release currently. In the meantime, Outlook 2016 users who require access to public folders are encouraged to use OWA (Outlook Web Access). If you have any additional questions or concerns, please contact your support team.