System Status

Our System Status is a real-time view of the performance and uptime of our email apps and services. If you're a customer, please bookmark this page and check back if you experience an email disruption.

Monday Sep 15, 2014

Products
Status
Time
MS Exchange 2007
System is operating normally
10:50 PM EDT
MS Exchange 2010
System is operating normally
10:50 PM EDT
MS Exchange 2013
System is operating normally
10:50 PM EDT
Rackspace Email
System is operating normally
10:50 PM EDT
Administrator Tools
System is operating normally
10:50 PM EDT
Apps
System is operating normally
10:50 PM EDT

History (4 weeks)

Products
08/19
08/20
08/21
08/22
08/23
08/24
08/25
08/26
08/27
08/28
08/29
08/30
08/31
09/01
09/02
09/03
09/04
09/05
09/06
09/07
09/08
09/09
09/10
09/11
09/12
09/13
09/14
Today
MS Exchange 2007
MS Exchange 2010
MS Exchange 2013
Rackspace Email
Administrator Tools
Apps

Alerts & Maintenance

Maintenance - Exchange 2007

As part of our efforts to continually improve our product offerings, we will be performing an emergency maintenance on our Hosted Exchange 2007 email platform. This maintenance window is scheduled to start August 21th, 2014 and will be ongoing for the next few days. We will remove this alert once the maintenance has completed.

During the maintenance, we will be performing mailbox moves for a small number of mailboxes. Users being moved will experience interruptions of connectivity to their Exchange 2007 mailboxes via POP/IMAP/SMTP/RPC over HTTPS and Outlook Web Access protocols.

Updated File Attachment Restriction

As part of our continuing effort to improve the security of your email accounts, we will be making a change to our list of restricted file attachments. Beginning the week of Sept 15, 2014, we will no longer allow executable (.exe) files inside of compressed (.zip) attachments. Incoming messages containing a restricted file attachment will be rejected and the sender will receive a “bounced” email notification informing them of the restriction. This change will further help to protect your email accounts from malware, specifically emerging threats which may not be detected by our multiple levels of virus detection.