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System Status

Our System Status is a real-time view of the performance and uptime of our email apps and services. If you're a customer, please bookmark this page and check back if you experience an email disruption.

Wednesday Apr 1, 2015

Products
Status
Time
MS Exchange 2007
System is operating normally
12:25 AM EDT
MS Exchange 2010
System is operating normally
12:25 AM EDT
MS Exchange 2013
System is operating normally
12:25 AM EDT
Rackspace Email
System is operating normally
12:25 AM EDT
Administrator Tools
System is operating normally
12:25 AM EDT
Apps
System is operating normally
12:25 AM EDT

History (4 weeks)

Products
03/05
03/06
03/07
03/08
03/09
03/10
03/11
03/12
03/13
03/14
03/15
03/16
03/17
03/18
03/19
03/20
03/21
03/22
03/23
03/24
03/25
03/26
03/27
03/28
03/29
03/30
03/31
Today
MS Exchange 2007
MS Exchange 2010
MS Exchange 2013
Rackspace Email
Administrator Tools
Apps

Alerts & Maintenance

Downloads in Control Panel

We have identified an issue within the Control Panel and user control panel which is preventing users from downloading Outlook Desktop Clients, Directory Sync installation files, as well as accessing documentation. We are currently investigating the situation and will have it resolved as soon as possible.

Thank you for your patience and additional updates will be posted as they become available.

Maintenance - Service Interruption

As part of our efforts to continually improve our product offerings, we will be performing maintenance in our Hosted Email environment beginning at 1:00AM CST on Saturday, April the 18th. This maintenance should last no more than a few hours.

During this window, users may not be able to access Webmail, or may experience intermittent errors. This may also affect users of Mobile Sync, and consumers of the Webmail REST API. It will not affect IMAP, POP, or SMTP users.

Hold on Upgrades to Exchange 2013

At this time, we are currently unable to process upgrades from Exchange 2007 or 2010 to Exchange 2013. Our Exchange Operations and Networking teams are diligently working on optimizing our network. All requests received during this time will be updated as soon as we are able to begin scheduling again.