Our award-winning Fanatical Support® team is always available! Call or chat with your dedicated support team at anytime by logging into your control panel.

System Status

Our System Status is a real-time view of the performance and uptime of our email apps and services. If you're a customer, please bookmark this page and check back if you experience an email disruption.

Saturday Apr 18, 2015

Products
Status
Time
MS Exchange 2007
System is operating normally
3:05 AM EDT
MS Exchange 2010
System is operating normally
3:05 AM EDT
MS Exchange 2013
System is operating normally
3:05 AM EDT
Rackspace Email
System is operating normally
3:05 AM EDT
Administrator Tools
System is operating normally
3:05 AM EDT
Apps
System is operating normally
3:05 AM EDT

History (4 weeks)

Products
03/22
03/23
03/24
03/25
03/26
03/27
03/28
03/29
03/30
03/31
04/01
04/02
04/03
04/04
04/05
04/06
04/07
04/08
04/09
04/10
04/11
04/12
04/13
04/14
04/15
04/16
04/17
Today
MS Exchange 2007
MS Exchange 2010
MS Exchange 2013
Rackspace Email
Administrator Tools
Apps

Alerts & Maintenance

Maintenance - Hosted Lync

As part of an ongoing effort to maintain our infrastructure, the Hosted Lync team will be performing software upgrades on our environment. This may result in intermittent service disruptions during the maintenance window. If disconnected, you should simply need to log out of the client and then back in.

The maintenance is scheduled for April 18th, from 9pm to 1am CT.

Downloads in Control Panel

We have identified an issue within the Control Panel and user control panel which is preventing users from downloading Outlook Desktop Clients, Directory Sync installation files, as well as accessing documentation. We are currently investigating the situation and will have it resolved as soon as possible.

Thank you for your patience and additional updates will be posted as they become available.

Maintenance - Service Interruption

As part of our efforts to continually improve our product offerings, we will be performing maintenance in our Hosted Email environment beginning at 1:00AM CST on Saturday, April the 18th. This maintenance should last no more than a few hours.

During this window, users may not be able to access Webmail, or may experience intermittent errors. This may also affect users of Mobile Sync, and consumers of the Webmail REST API. It will not affect IMAP, POP, or SMTP users.