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Today's Issues

Wednesday Jun 30, 2021

[Resolved] Webmail Errors
10:50 PM EDT
Resolved - The incident is now closed. Webmail is operating as normal.
04:49 PM EDT
Monitoring - A solution has been put in place and the rate of users receiving errors in Webmail is diminishing. A small subset of users may still experience an error and are encouraged to retry their action.

We will provide another update at 19:00 CDT.

Mail delivery is not impacted.
01:45 PM EDT
Update - Affected users utilizing Webmail may experience intermittent error prompts. Impacted users are encouraged to clear their browser cache or try utilizing a private browsing window. Engineers are engaged and working toward a resolution.

We will provide another update at 16:00 CDT.

Mail delivery is not impacted.
07:54 AM EDT
We are actively working towards a resolution. More updates will be posted as they become available.
03:52 AM EDT
Engineers are continuing to work towards a full resolution of this issue. Another update will be provided at 06.00AM CDT on Thursday, July 1st.
07:36 PM EDT
Engineers are continuing to work towards a full resolution of this issue.
04:31 PM EDT
We are actively working towards a full resolution, a small sub-set of users may continue to encounter intermittent error prompts at this time. More updates will be provided as they become available.

[Resolved] Resolved Issue
01:28 PM EDT
Resolved - The Incident is now closed and the hosted email system is operating as normal.
07:35 AM EDT
We continue to work towards a full resolution, a small sub-set of users may continue to encounter intermittent error prompts at this time. More updates will be provided as they become available.
03:58 AM EDT
We are actively working towards a full resolution, a small sub-set of users may continue to encounter intermittent error prompts at this time. More updates will be provided as they become available.
02:30 AM EDT
We are investigating reports of connectivity issues to our Hosted Email environment, specifically the Webmail platform. Users may experience an error prompt upon logging in, navigating or sending messages. We will provide further updates as the become available.
02:15 AM EDT
We are investigating an issue that is affecting our Hosted Email environment, specifically the Webmail platform. More details will be posted as they become available.