Our award-winning Fanatical Support® team is always available! Call or chat with your dedicated support team at anytime by logging into your control panel.

< Back to Dashboard

Today's Issues

Tuesday Oct 13, 2020

[Resolved] Control Panel Delays
04:20 PM EDT
10/13/20
Resolved - The Incident is now closed and the hosted email system is operating as normal.
04:18 PM EDT
10/13/20
Monitoring - A solution has been put in place an more details will be posted as they become available.
04:01 PM EDT
10/13/20
Identified - We are actively working towards a resolution. More updates will be provided as they become available.
03:59 PM EDT
10/13/20
Update- Affected users will experience delays when making changes to the Hosted Exchange section of the control panel. This can affect Password Changes, Mailbox Creation and Contact Editing.

Email Delivery is not impacted at this time.
03:42 PM EDT
10/13/20
We are investigating an issue that is affecting our Hosted Control Panel Environment. More details will be posted as they become available.
[Resolved] Webmail Access And Attachments
02:37 PM EDT
10/13/20
Resolved - The Incident is now closed and the hosted email system is operating as normal.
02:29 PM EDT
10/13/20
Monitoring - A solution has been put in place and more details will be posted as they become available.
01:59 PM EDT
10/13/20
Identified - We are actively working towards a resolution. More updates will be provided as they become available.
01:50 PM EDT
10/13/20
Update - Affected Users will experience delays in downloading attachments. In addition, when trying to log into webmail May experience delays or the following error "webmail site may have been misconfigured, please try again" when logging in.

Mail Clients and Email Delivery are not impacted at this time.
01:25 PM EDT
10/13/20
We are investigating an issue that is affecting our Hosted Email Webmail environment. More details will be posted as they become available.