Resolved- The system has stabilized and users are able to successfully add attachments.
Mail Delivery was not impacted.
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Today's Issues
Wednesday Feb 21, 2018
[Resolved] Disruption - Webmail Attachments
10:03 AM EST
02/21/18
07:13 PM EST
02/20/18
Monitoring - The system has stabilized, and users are able to successfully add attachments. We will be monitoring the environment throughout the evening/early morning and will post further updates by 10AM EST / 3PM GMT.
05:50 PM EST
02/20/18
A configuration change has been applied and users are experiencing positive results. We continue to monitor the situation and will post an additional update when we have confirmed a resolution.
05:26 PM EST
02/20/18
Our team is continuing to work on resolving the issue. We will send an additional update within 30 minutes.
04:44 PM EST
02/20/18
We are investigating an issue in our Hosted Email Webmail. Affected users will experience errors or delays when adding attachments to new messages, or replying to messages that contain attachments.
As a workaround, we encourage users to utilize mail clients such as Outlook to send messages containing attachments.
Mail delivery is not impacted.
As a workaround, we encourage users to utilize mail clients such as Outlook to send messages containing attachments.
Mail delivery is not impacted.