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Administrator Tools Issues

Thursday May 9, 2019

[Resolved] Control Panel Disruption

09:00 AM EDT

05/09/19

This incident is now resolved. Mail flow was not impacted at any stage.

08:26 AM EDT

05/09/19

Our engineering teams have isolated the underlining issue and are working towards a resolution.

07:13 AM EDT

05/09/19

We are still continuing to investigate this matter to bring around a resolution. More information will be provided once it becomes available.

06:11 AM EDT

05/09/19

We are continuing to investigate this matter to bring around a resolution.

05:34 AM EDT

05/09/19

Our engineering teams are currently investigating the root cause and working towards a resolution.

05:19 AM EDT

05/09/19

We are aware of an issue that is resulting in a small sub-set of Administrators being unable to access the Control Panel. Mail flow is not impacted.