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Rackspace Email Issues

Monday May 16, 2022

[Resolved] Hosted Email Deliverability

02:04 AM EDT

05/19/22

Resolved - A solution has been put in place and the incident is now closed.

09:11 AM EDT

05/18/22

Monitoring - A solution has been put in place which we believe has resolved any outstanding mail delivery issues.

02:21 AM EDT

05/17/22

Identified - We are actively working towards a full resolution. More updates will be provided as they become available.

03:02 PM EDT

05/13/22

Identified - We have identified the problem, our engineers are working on the fix.

09:48 AM EDT

05/13/22

We are aware that some users are unable to receive emails on our hosted email platform. Engineers are currently investigating.