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Rackspace Email Issues

Tuesday Oct 13, 2020

[Resolved] Webmail Access And Attachments
02:37 PM EDT
Resolved - The Incident is now closed and the hosted email system is operating as normal.
02:29 PM EDT
Monitoring - A solution has been put in place and more details will be posted as they become available.
01:59 PM EDT
Identified - We are actively working towards a resolution. More updates will be provided as they become available.
01:50 PM EDT
Update - Affected Users will experience delays in downloading attachments. In addition, when trying to log into webmail May experience delays or the following error "webmail site may have been misconfigured, please try again" when logging in.

Mail Clients and Email Delivery are not impacted at this time.
01:25 PM EDT
We are investigating an issue that is affecting our Hosted Email Webmail environment. More details will be posted as they become available.