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Rackspace Email Issues

Tuesday Sep 29, 2020

[Resolved] Webmail Degradation

02:15 PM EDT

09/29/20

Resolved - The incident is now closed and Webmail is now operating as normal.

02:03 PM EDT

09/29/20

Identified - We are actively working towards a resolution. More updates will be posted as they become available.

01:48 PM EDT

09/29/20

Update - Users may experience issues when Reading Emails or Downloading attachments. Users are encouraged to use Mail Clients as a workaround during this time. More details will be posted as they become available.

01:08 PM EDT

09/29/20

We are investigating an issue that is affecting our Hosted Email Platform. More details will be provided as they become available.