Resolved - Webmail connectivity to the Hosted Email environment has been fully restored. The incident is now closed.
Mail delivery was not impacted.
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Rackspace Email Issues
Thursday Feb 21, 2019
[Resolved] Webmail Connectivity
02:29 PM EST
02/21/19
12:50 PM EST
02/21/19
We are investigating an issue preventing access to our Hosted Email environment. Affected users will not be able to connect to their email accounts via webmail. Mail Delivery is not affected.