This issue is now resolved. User connectivity has been restored.
Mail delivery times have returned to normal.
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Rackspace Email Issues
Monday Oct 16, 2017
[Resolved] Hosted Email Connectivity
07:57 PM EDT
10/16/17
07:29 PM EDT
10/16/17
We are investigating reports of users unable to connect via POP, IMAP, and webmail. Impacted users will receive errors connecting via mail clients such as Outlook, and timeouts when logging into Webmail.
Mail Delivery is also impacted and messages will be delayed.
Mail Delivery is also impacted and messages will be delayed.