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System Status

Our System Status is a real-time view of the performance and uptime of our email apps and services. If you're a customer, please bookmark this page and check back if you experience an email disruption.

Sunday May 19, 2024

Products
Status
Time
Rackspace Email
System is operating normally
4:25 PM EDT
Administrator Tools
System is operating normally
4:25 PM EDT
Apps
System is operating normally
4:25 PM EDT

History (4 weeks)

Products
04/22
04/23
04/24
04/25
04/26
04/27
04/28
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05/01
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05/17
05/18
Today
Rackspace Email
Administrator Tools
Apps

Alerts & Maintenance

Support Team Update

In our ongoing efforts to provide the highest levels of support, we wanted to share some positive news.

This month, we are implementing a change within our support operations whereby our Support Technicians will specialize on our various email platforms. What this means for you is that when calling in for support, rather than being directed to a support generalist with high-level knowledge on multiple platforms, you will be directed to a specialist who will have deep expertise on your email platform.

There will be no changes to the way you interact with our teams, and you can still reach us by ticket, phone or live chat. We hope that you find these changes will improve your overall support experience. If you have any questions, please reach out to a member of our support team.

Email Delivery Delays

We are aware of an issue that may be delaying incoming traffic to our Hosted Email environment. Messages that are delayed will still be delivered and our engineers have been engaged.