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Today's Issues

Wednesday Aug 26, 2015

[Resolved] Connectivity-Control Panel
04:07 PM EDT
All connectivity to the Control Panel has been restored at this time. Change requests made via the Control Panel should be processed normally. Any change requests made during the disruption period that resulted in an error will need to be resubmitted.
02:25 PM EDT
Users who are making changes in the Control Panel may see a delay at this time.

We will provide further updates to as they become available.
01:28 PM EDT
Our engineers are actively working on the resolution to this issue. Some users may still be experiencing residual connectivity issues at this time.

We will continue to monitor the situation and provide updates as they become available.
10:33 AM EDT
We have engaged our engineers to investigate the connectivity issues in our environment. At this time, users may be unable to connect to control panel and email accounts. We will update you with more information once it available.
09:51 AM EDT
We have received isolated reports from some users who are experiencing connectivity issues to our Control Panel. We are currently investigating the situation and will have it resolved as soon as possible.

Additional updates will be posted as they become available. Thank you for your patience.

[Resolved] Connectivity-Hosted Email
06:05 PM EDT
This issue has been resolved. All connectivity should be restored to normal at this time.
02:40 PM EDT
Our engineers are investigating the connectivity issues impacting the Hosted Email environment in the DFW1 data center.

Thank you for your patience as engineers work to resolve this issue.
01:26 PM EDT
Our engineers are actively working on the resolution to this issue. The previously mentioned configuration changes have resulted in positive reports. Some users may still be experiencing residual connectivity issues at this time. Affected users may need to restart their clients in order to restore connectivity.

We will continue to monitor the situation and provide updates as they become available.
12:05 PM EDT
Our engineers are continuing to investigate this issue. They have made a configuration change to restore client functionality via POP/IMAP/SMTP. Users may need to restart their clients in order to restore connectivity.

At this time, users may still be unable to connect to Webmail or the Control Panel. We will continue to update you with more information once it is available.
10:33 AM EDT
We have engaged our engineers to investigate the connectivity issues in our environment. At this time, users may be unable to connect to control panel and email accounts. We will update you with more information once it available.
09:45 AM EDT
We have received isolated reports from some users who are experiencing connectivity issues to our Hosted Email environment. We are currently investigating the situation and will have it resolved as soon as possible.

Additional updates will be posted as they become available. Thank you for your patience.