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Today's Issues

Friday Jan 22, 2016

[Resolved] Unable to Update Credit Card in Control Panel
07:09 PM EST
Cloud engineers worked to resolve an issue impacting the Control Panel. During time of impact, customers may have received an error when attempting to edit credit card details via the control panel.
04:58 PM EST
Our team will be releasing a fix for this issue within the next two hours. An update will be posted once the fix is released.
03:37 PM EST
Our team has identified the root cause of the issue and have a fix in place that is currently undergoing quality control. We will post an update once we know when the fix will be released.
01:40 PM EST
Our team is actively investigating this issue. Affected users will experience a lack of newly updated credit card information reflecting after saving it in the Control Panel. This does not affect new account sign ups or current credit card information.We will provide further updates as they become available.
09:29 AM EST
We are aware of an issue preventing some customers from updating credit card information within the Control Panel. We have engaged the appropriate teams for resolution and will post updates as they become available.