User connectivity to the MobileSync service has been restored. Service upgrades and downgrades in the Control Panel have also been restored.
This incident is now resolved.
Our award-winning Fanatical Support® team is always available! Call or chat with your dedicated support team at anytime by logging into your control panel.
< Back to Dashboard
Today's Issues
Thursday Jul 6, 2017
[Resolved] MobileSync Degradation
03:21 PM EDT
07/06/17
02:50 PM EDT
07/06/17
We are investigating connectivity issues using MobileSync on mobile devices. Affected users will experience the inability to send and receive new messages on their mobile devices.
As a workaround, users can configure their affected devices using IMAP to send and receive messages successfully.
Administrators will also encounter errors when attempting to upgrade or downgrade domains to or from Email Plus.
Mail delivery is not impacted.
As a workaround, users can configure their affected devices using IMAP to send and receive messages successfully.
Administrators will also encounter errors when attempting to upgrade or downgrade domains to or from Email Plus.
Mail delivery is not impacted.