The Hosted Email system is now operating as normal. Our Engineers have performed a restart of the impacted services, yielding positive results. We recommend simply refreshing browser and restarting your mail client such as Outlook.
Mail delivery was not impacted during this time.
Our award-winning Fanatical Support® team is always available! Call or chat with your dedicated support team at anytime by logging into your control panel.
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Rackspace Email Issues
Tuesday Mar 28, 2017
[Resolved] Subsequent Updates
11:53 AM EDT
03/28/17
11:13 AM EDT
03/28/17
Engineers are actively investigating the degraded performance. Affected users may encounter timeout errors when connecting via webmail and Mail clients such as Outlook.
More details will be posted as they become available.
More details will be posted as they become available.
11:06 AM EDT
03/28/17
We are investigating an issue that is affecting our Hosted Email environment. More details will be posted as they become available.