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Rackspace Email Issues

Monday Feb 27, 2017

[Resolved] Hosted Email Search
12:50 PM EST
Our Engineering team was able to identify and fix a queue in Search Indexing for Hosted Email users. This issue has now been resolved. Affected users should now be able to search properly in the Webmail interface. Mail delivery was not impacted.
11:34 AM EST
We have received reports of users unable to utilize the search feature of our Webmail interface. Our Engineers are aware of this issue, and currently working toward a resolution. During this time, search results may be inaccessible and users may see an error similar to the following:'Your search results are currently unavailable. We can correct this automatically, if you wait just a little while and then try your search again.