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Rackspace Email Issues

Thursday Sep 22, 2016

[Resolved] Delayed Email Delivery
04:22 PM EDT
Our engineering team was able to identify the root cause of the issue and take the appropriate measures to resolve it. At this time, mail queues have cleared and message delivery has returned to normal. This incident is now closed.
03:17 PM EDT
Our team is re-investigating the issue as mail queues have started to redevelop. At this time, affected users may notice delays of up to an hour.
02:44 PM EDT
Email queues continue to drop and delivery times are improving. Our team continues to work resolving the email delays.
02:17 PM EDT
Our team continues to work on clearing the email queues on our servers, which is resulting in delayed delivery. At this time, users may notice delays of up to an hour.
01:59 PM EDT
We are investigating an issue that is resulting in delayed email delivery for some users. More details will be provided as they become available.