Our Engineers have addressed the errors and we are now beginning to receive positive reports from affected users. The incident is now closed.
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Rackspace Email Issues
Thursday Jun 16, 2016
[Resolved] Hosted Email - Connectivity
10:08 AM EDT
06/16/16
09:58 AM EDT
06/16/16
We are investigating an issue that is affecting our Hosted Email environment.
Affected users will experience an error when attempting to log into and or navigating Webmail. The error states "Exception:-21) There was an error processing your request. Please try again shortly." Secondly, users will also experience a lack of connectivity to the hosted email platform via mail clients, such as Outlook.
More details will be posted as they become available.
Affected users will experience an error when attempting to log into and or navigating Webmail. The error states "Exception:-21) There was an error processing your request. Please try again shortly." Secondly, users will also experience a lack of connectivity to the hosted email platform via mail clients, such as Outlook.
More details will be posted as they become available.