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Rackspace Email Issues

Thursday May 5, 2016

[Resolved] Closing Updates
02:27 PM EDT
Our Engineering Team made the necessary configuration changes to resolve this issue and service has been restored to normal.

Mail delivery was unaffected during this time.
01:32 PM EDT
While we continue to investigate the password prompts we recommend to have users access email via Webmail. Mail flow will continue to deliver as normal.

More updates will be posted as they become available.
01:10 PM EDT
We are currently investigating an issue that is affecting our Hosted Email environment. Users that are connected via a mail client are experiencing password prompts. More details will be posted as they become available.