The incident is now closed. During the incident access to email clients, mobile devices, and Mail delivery was not impacted.
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Rackspace Email Issues
Saturday Apr 16, 2016
[Resolved] Hosted Email
11:47 AM EDT
04/16/16
11:37 AM EDT
04/16/16
Our engineering team made a configuration change in which we are seeing positive reports of users being able to log into webmail.
We will continue to monitor the changes prior to resolving the incident.
We will continue to monitor the changes prior to resolving the incident.
11:23 AM EDT
04/16/16
We are aware of an issue that is affecting our Hosted Email environment. More details will be posted as they become available.