The email delays are now clear. All email delivery has resumed to normal.
We apologize for any inconvenience this may have caused for you and your users.
Our award-winning Fanatical Support® team is always available! Call or chat with your dedicated support team at anytime by logging into your control panel.
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Rackspace Email Issues
Wednesday Jun 17, 2015
[Resolved] Email Delays
03:48 PM EDT
06/17/15
01:50 PM EDT
06/17/15
Email delays are slowly decreasing as we have rerouted traffic and added additional resources to help mitigate the delays. We will continue to actively monitor and update here for any changes.
12:03 PM EDT
06/17/15
Our team is actively working to resolve the issue. At this time users can expect to potentially see delays of up to 30-40 minutes.
We will post further updates as they become available.
We will post further updates as they become available.
11:21 AM EDT
06/17/15
We have identified a queue of email messages on one of our servers that is causing email delivery to be delayed for some users. At this time, emails are being delayed for up to 30 minutes. We are actively working to resolve the situation.
Additional updates will be posted as they become available. Thank you for your patience.
Additional updates will be posted as they become available. Thank you for your patience.
[Resolved] Webmail Access
01:49 AM EDT
06/17/15
This issue has been resolved. We are no longer receiving reports of failed webmail logins.
12:15 AM EDT
06/17/15
We have identified an issue that is resulting in users unable to access the webmail interface. Users may also experience errors upon login. We are currently investigating the situation and will have it resolved as soon as possible.
Additional updates will be posted as they become available. Thank you for your patience.
Additional updates will be posted as they become available. Thank you for your patience.